Express Utilities is ideally placed to unlock the benefits of water market competition for our customers – lower costs, faster response times and a more flexible approach.
We design, install, own and operate the water and wastewater networks for developments instead of the incumbent water company. We undertake new water connections and adopt wastewater infrastructure with approval from Ofwat, under the New Appointment and Variation (NAV) scheme. We have the same responsibilities and provide the same supply services as the statutory water company, but customers are now able to obtain all their utility infrastructure from a single supplier.
As part of our multi-utility offering, Express Utilities can provide customers with a commercially competitive all-inclusive quote that can include installation and adoption of the water network, and adoption of the wastewater network constructed by the housebuilder.
Express Utilities manages the entire end-to-end process from initial enquiry through to connection. We look after the relationship with the incumbent water companies, so you don’t have to. Working with them, we find the best possible solution for on- and off-site connections for each development.
All domestic customer supply services including metering and billing are handled through our water company, Independent Water Networks Limited (IWNL). Commercial customers can choose their water supplier.